Speak to a Comfort Specialist
817.240.6701

 Meet the Team 

Our Residential Team

Our Residential HVAC team treats every home like their own—because they understand the importance of comfort, value, and peace of mind within their home. With a focus on urgency and attention to detail, they are more than just technicians, they’re trusted partners who build lasting relationships with customers by providing honest guidance, dependable solutions, and genuine care for your home.
Free Estimate

Residential Team

Shawn Bell

General Manager

Tony Shepherd

HVAC Service Manager

Priscilla Vaughan

Customer Service Manager

Erick Sandoval

Installation Manager

Shawn Bell, General Manager

Shawn started with Texas Ace Heating & Air in August 2014, bringing with him an already well-known list of accomplishments within the HVAC industry. Initially hired to help grow existing builder relationships and develop new business opportunities within the residential sector, Shawn quickly proved he was the perfect person for the job and has become a residential home design expert. Shawn established and grew his department by refining his sales staff and creating a loyal customer base that has resulted in a hugely successful network of referrals. When you are referred to Shawn, you will be taken care of! Shawn is perennially ranked in the top comfort advisors in the nation with Lennox.

Quick to squash any talk about himself, he turns the conversation back toward his team. Over the last few years, Shawn has created a department stacked in talent and experience, and strives to provide expert installation for every homeowner.
Tony Shepherd, HVAC Service Manager
Tony joined Texas Ace Service in 2025 as a HVAC Service Manager, bringing more than two decades of industry experience to the team. His HVAC journey began in 2001 as a summertime job, where he quickly discovered a passion for helping people and repairing equipment. Driven to deepen his knowledge, Tony earned an associate degree in Residential Air Conditioning in 2002, laying the foundation for a long and successful career in the field.

Throughout his professional journey, Tony has remained committed not only to technical excellence but also to the growth of others. He looks forward to developing and training the next generation of technicians, helping them grow into confident leaders and true experts in their craft.

Outside of work, Tony enjoys reading, watching movies, and challenging himself through obstacle course racing. His blend of experience, dedication, and enthusiasm makes him a valuable asset to the Texas Ace Service team.

Priscilla Vaughan, Customer Service Manager

Priscilla joined Texas Ace Service in 2025 with over 15 years in Customer service experience and 8 years in the HVAC/plumbing industry. A resident of Midlothian herself you can guarantee she will take care of you like family. With a passion for customer success and a proven track record of leading high-performing teams, she is the perfect fit for this role. Priscilla is committed to creating a customer-centric culture where everyone is empowered to go above and beyond for our customers by implementing customer service strategies, coaching and mentoring her team. She is determined to build and maintain strong relationships, acting as the main point of contact for customer inquiries and issues ensuring that all customers have a positive experience with Texas Ace.

As a mother of 3 boys, she knows all about discipline, accountability and responsibility which she implements into her home as well as her team at Texas Ace. When she is not in the office taking care of our wonderful customers, you can find her in the stands decked out in her sports attire cheering on her boys in football and soccer. She also enjoys road trips, fishing and shopping at all the different boutiques.

Erick Sandoval, Installation Manager

Erick is a seasoned HVAC Installation Manager with over 30 years of experience and a reputation for running a tight ship. He brings intensity and focus to every business day, driven by a personal commitment to ensure customer expectations are not only met—but exceeded.

With deep technical expertise and sharp attention to detail, Erick leads his team to deliver accurate, efficient, and safe installations on every job. His leadership style fosters a culture of discipline, accountability, and professionalism. Erick takes pride in mentoring installers and streamlining processes without compromising quality. Whether the job is large-scale or a small warranty issue, Erick’s treats them all with urgency.

Our Commercial Team

Our Commercial HVAC team understands the demands of running a business—because they operate with the same urgency, precision, and accountability. They prioritize cost-effective solutions, reliable performance, and minimal disruption to your operations. With a strong focus on long-term value and proactive service, they deliver the care and attention your business deserves, helping you stay efficient, comfortable, and focused on what matters most.
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Commercial Team

Bruce Pflueger

Commercial Service Manager

Ian Romans

Commercial HVAC Sales Executive

Ryan Brown

Commercial HVAC Service Supervisor

Tony Shepherd

General Manager

Shawn Bell

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Shawn Bell

Title Goes Here

Bruce Pflueger, Commercial Service Manager

Bruce joined Texas Ace Heating & Air in February 2013, bringing more than 45 years of commercial and industrial HVAC experience to our team. He began his career in 1980 as an apprentice, learning directly from seasoned journeyman technicians while working on large commercial chillers ranging from 200 to 6,500 tons.

Over the years, Bruce has worked with major controls and equipment manufacturers, gaining extensive knowledge across a wide range of commercial systems. His expertise allows him to help business owners and facility managers plan HVAC solutions that meet both current demands and future goals.

As the leader of Texas Ace Service - Heating & Air's Commercial Service Department, Bruce plays a key role in supporting our clients and driving continued growth. His commitment to quality service and long-term partnerships helps us deliver reliable, efficient HVAC solutions for businesses across the region.
Ian Romans, Commercial HVAC Sales Executive
Ian joined Texas Ace Service as a Commercial Account Executive in 2025 with a decade of experience in the HVAC industry. He started in the field as a technician, working hands-on with equipment every day, and grew into leadership and sales roles through hard work, problem-solving, and a commitment to doing right by customers. Because of that background, Ian brings a unique blend of technical knowledge and real-world understanding to every project he handles.

Throughout his career, Ian has been known for his communication, honesty, and ability to make complex HVAC decisions simple for business owners. His goal is to build long-term partnerships by being dependable, transparent, and fully invested in every customer’s comfort and operational needs.

Outside of work, Ian is a dedicated father, a fitness enthusiast, enjoys the outdoors and riding his dirtbike, and someone who’s always looking for ways to grow personally and professionally. He values family, faith, discipline, and helping others level up in their own lives. Whether he’s in the gym, spending time with his kids, or working on creative side projects, Ian brings the same passion and drive that he brings to his career.

Ryan Brown, Commercial HVAC Service Supervisor

With five years of hands-on experience in the HVAC industry, Ryan has built a career grounded in technical expertise, strong leadership, and a commitment to customer satisfaction. Growing up with family in the HVAC industry, he developed an early understanding of the trade, which helped shape his passion and practical approach to the work. Beginning as a service technician, he quickly distinguished himself through his problem-solving skills, clear communication, and dedication to quality work. His drive and reliability earned him advancement to his current role as Service Supervisor, where he leads teams, oversees complex projects, and ensures exceptional service standards.

Beyond his professional achievements, Ryan has been married for six years and enjoys life at home with his wife and daughter. He brings the same values of integrity, teamwork, and care to his work that he practices in his personal life. With a blend of knowledge, skill, and customer-focused service, Ryan continues to contribute meaningfully to both his team and the clients he serves.

Shawn Bell, Title Goes Here 4

Shawn started with Texas Ace Heating & Air in August 2014, bringing with him an already well-known list of accomplishments within the HVAC industry. Initially hired to help grow existing builder relationships and develop new business opportunities within the residential sector, Shawn quickly proved he was the perfect person for the job. Shawn established and grew his department by refining partnerships and creating a loyal customer base that resulted in a hugely successful network of referrals. To date, Shawn is ranked as the #3 comfort advisor in the nation with Lennox.

Quick to squash any talk about himself, he turns the conversation back toward his team. Over the last few years, Shawn has created a department stacked in talent and experience. He hired a residential change out manager, Phill Seward; a residential service manager, Kyle Doering, and a top-talent sales executive, Rick Brown.

We love our clients. And they love us.

  • "Tanner L. Came to my home on an after-hours call. The unit has had several technicians from various companies, and no one had fixed it. They only put ‘bandaids’ on it or made excuses for the way it was functioning l. I explained all that to Tanner and he went into a complete and thorough troubleshooting. He went above and beyond. The company I had out a few months ago charged me $100 or $150 to clean the outside unit; he cleaned it again while he was here. He checked inside and outside, showed me the parts that were broken and the full explanation. I am so glad he was the one on call today. This is my first experience with the residential side and Texas Ace has a loyal customer after today. If you have the privilege of working with Tanner be sure to thank him for his service, he is former Marines 💪🏼.”
    Emily
  • "Moses Herrera came out and performed all the tests and maintenance on our Lennox HVAC system. He was really quite thorough and found some small glitches which he adjusted to the correct internal settings. Moses took the time to explained everything as he did it. Really happy with everything. Highly recommended.”
    Richard Koeininger
  • "Jacob provided outstanding service throughout the entire process. He was very patient in troubleshooting the issue and took the time to thoroughly test different possibilities until he found the root cause. He answered all of our questions in a friendly, welcoming, and professional manner, making the experience stress-free. I truly appreciate the extra time and effort he dedicated to resolving the issue. Thank you, Jacob, for your excellent support!”
    Anu Basam
  • "Our technician, Johnny, was timely, professional, and polite. While servicing our HVAC for a routine service, he discovered a small problem that would have affected use of the system in the future. I was pleasantly surprised to learn that instead of having to make a future appointment for the repair, he could do it immediately. Thanks, Johnny, for keeping us up and running.”
    Rodolfo Salgado
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We services all of the top brands

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Find Us

Texas Ace Service - Heating & Air
870 Dividend Street, Suite C
Midlothian, TX 76065

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TACLA40925C

Services Areas

Tarrant County
Dallas County
Denton County
Ellis County
Collin County
Johnson County

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